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6 Companies Setting the Standard for Great Customer Service on Twitter

Friday, 29 January 2010 , 7:37 | Category : Big Brands, Uncategorized, social media, twitter
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By Jenna Lebel
The connectivity of social media has opened the door for companies in their efforts to engage their customers, solve their problems and build overall brand favorability. Aside from reaching fans of your brand, you can use the micro-blogging site to better serve them and improve your customer relations. The benefits of using Twitter [...]